To ensure that our emails reach your inbox, add us to your Safe Sender contact list. Follow the appropriate steps below:

 

Email Account Providers

AOL 8.0+

  • Step 1 Open the email
  • Step 2 Click Add Address icon
  • Step 3 Verify the sender's contact information


AOL Webmail

  • Step 1 Click on the Addresses tab in the upper right corner of the Mailbox window
  • Step 2 Click on the New drop-down menu and select New Contact.
  • Step 3 Type the email address of the new contact in the Screen Name field and click the Save button.


Earthlink

  • Step 1 Open the email
  • Step 2 Click Add Sender
  • Step 3 Verify that our contact information is correct
  • Step 4 Click "Yes"


Entourage

  • Step 1 Open the email
  • Step 2 Right-click the sender's email address
  • Step 3 Select Add to Address Book in the short-cut menu
  • Step 4 Verify the sender's contact details


Gmail

  • Step 1 Open the email.
  • Step 2 Click on More Options in the upper right hand corner of the message.
  • Step 3 Click on Add Sender to Contacts List in the header of the email.
  • Step 4 A confirmation message will be displayed above the email.


Juno

  • Step 1 From the mail screen, click on the Address Book tab.
  • Step 2 Insert the email address you would like to add.
  • Step 3 Click Quick Add


Mac Mail

  • Step 1 Open the email
  • Step 2 Right-click the sender's email address
  • Step 3 Click Add to contacts in the short-cut menu
  • Step 4 Click Save and Close


Microsoft Outlook Express 6+

  • Step 1 Open the email
  • Step 2 Left-click the sender icon, or right click the sender's name
  • Step 3 Click Add to contact
  • Step 4 Click Save and close


Microsoft Outlook 2003

  • Step 1 Open the email
  • Step 2 Select Actions on the toolbar
  • Step 3 Select Junk Email from the drop-down menu
  • Step 4 Select Add sender to Safe Senders List
  • Step 5 Verify that our contact information is correct and click Ok


Microsoft Outlook 2007

  • Step 1 Open the email
  • Step 2 Click Options on the Tools menu
  • Step 3 On the Preferences tab, under Email, click Junk E-mail
  • Step 4 Select Safe Senders or Safe Recipients tab and click add
  • Step 5 Enter the email address of the contact and click Ok


Mozilla Thunderbird

  • Step 1 Click the Address book button
  • Step 2 Make sure the Personal Address Book is highlighted
  • Step 3 Click the New Card button
  • Step 4 Under the Contact tab, copy and paste our address and click ok


MSN Hotmail (Classic)

  • Step 1 Open the email.
  • Step 2 Click Save Address in the menu bar.
  • Step 3 Verify that our contact information is correct
  • Step 3 Click OK on the next screen.


Window Live Hotmail
Adding to the Address Book doesn’t automatically add you to the Safe Sender list; you must mark the sender as Safe.

  • Step 1 Open the email
  • Step 2 Click on the Mark as Safe link


Yahoo! Mail

  • Step 1 Open the email
  • Step 2 Select the Add to Address Book link.
  • Step 3 Enter the email address of the contact and click on Save Contact.

More information at http://help.verticalresponse.com/how-to/tutorial/add_our_address_to_your_safe_sender_list/.